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H9231 · Devoted Health (DEVOTED HEALTH INSURANCE COMPANY OF TENNESSEE INC): 2027 Star Rating
H9231 (Devoted Health, DEVOTED HEALTH INSURANCE COMPANY OF TENNESSEE INC) earned 3.5 stars in the 2027 Medicare Advantage Star Ratings, the same as in 2026. Parent company: Devoted Health, Inc. Plan type: Local CCP · offers special needs plans.
2027 overall CMS
3.5
Part C 3.5 · Part D 3.0
2026 overall CMS
3.5
Part C 3.0 · Part D 3.5
Change Calc
Same
2027 vs 2026
Members Calc
8,040
CMS county files, October 2026
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What stands out for H9231
- Most of its members are in Tennessee (8,040, 1.0% of Medicare Advantage members in CMS county files there). Calc
- Of the 20 rated contracts with members in Tennessee, 7 have a higher 2027 rating and 8 have the same rating. Calc
- Largest other contract in Tennessee: H7917 · BlueCross BlueShield of Tennessee, 3.5 stars, 183,907 members. Calc
- At 3.5 stars it is half a star below the 4-star line that sets 2028 quality bonus payments. CMS rule
- 8 of its 36 rated measures are at 5 stars; 12 are at 1 or 2 stars. Calc
- Its Part D rating (3.0) is lower than its Part C rating (3.5). CMS
Weakest high-weight measures
Measures with weight 2 or more and the lowest stars. These move the overall rating most.
- Members Choosing to Leave the Plan (C28, weight ×2): 1 star, score 42
- Members Choosing to Leave the Plan (D03, weight ×2): 1 star, score 42
- Drug Plan Quality Improvement (D04, weight ×5): 2 stars
- Medication Adherence for Diabetes Medications (D08, weight ×3): 2 stars, score 87
- Getting Appointments and Care Quickly (C22, weight ×2): 2 stars, score 81
All 2027 measure scores Sourced: CMS
| Measure | Weight | Score | Stars |
|---|---|---|---|
| Breast Cancer Screening (C01) | ×1 | 65 | 2 |
| Colorectal Cancer Screening (C02) | ×1 | 64 | 2 |
| Annual Flu Vaccine (C03) | ×1 | 44 | 1 |
| Monitoring Physical Activity (C06) | ×1 | 41 | 1 |
| Diabetes Care - Eye Exam (C11) | ×1 | 74 | 3 |
| Diabetes Care - Blood Sugar Controlled (C12) | ×3 | 90 | 4 |
| Kidney Health Evaluation for Patients with Diabetes (C13) | ×1 | 77 | 4 |
| Controlling High Blood Pressure (C14) | ×3 | 80 | 3 |
| Statin Therapy for Patients with Cardiovascular Disease (C18) | ×1 | 93 | 5 |
| Transitions of Care (C19) | ×1 | 80 | 5 |
| Follow-up after Emergency Department Visit for People with Multiple High-Risk Chronic Conditions (C20) | ×1 | 69 | 3 |
| Getting Needed Care (C21) | ×2 | 83 | 4 |
| Getting Appointments and Care Quickly (C22) | ×2 | 81 | 2 |
| Customer Service (C23) | ×2 | 94 | 5 |
| Rating of Health Care Quality (C24) | ×2 | 86 | 3 |
| Rating of Health Plan (C25) | ×2 | 87 | 4 |
| Care Coordination (C26) | ×2 | 85 | 2 |
| Complaints about the Health Plan (C27) | ×2 | 1.22 | 2 |
| Members Choosing to Leave the Plan (C28) | ×2 | 42 | 1 |
| Health Plan Quality Improvement (C29) | ×5 | – | 4 |
| Plan Makes Timely Decisions about Appeals (C30) | ×2 | 100 | 5 |
| Reviewing Appeals Decisions (C31) | ×2 | 100 | 5 |
| Call Center - Foreign Language Interpreter and TTY Availability (C32) | ×2 | 100 | 5 |
| Call Center - Foreign Language Interpreter and TTY Availability (D01) | ×2 | 100 | 5 |
| Complaints about the Drug Plan (D02) | ×2 | 1.22 | 2 |
| Members Choosing to Leave the Plan (D03) | ×2 | 42 | 1 |
| Drug Plan Quality Improvement (D04) | ×5 | – | 2 |
| Rating of Drug Plan (D05) | ×2 | 86 | 3 |
| Getting Needed Prescription Drugs (D06) | ×2 | 89 | 3 |
| MPF Price Accuracy (D07) | ×1 | 99 | 4 |
| Medication Adherence for Diabetes Medications (D08) | ×3 | 87 | 2 |
| Medication Adherence for Hypertension (RAS antagonists) (D09) | ×3 | 90 | 4 |
| Medication Adherence for Cholesterol (Statins) (D10) | ×3 | 89 | 3 |
| Statin Use in Persons with Diabetes (SUPD) (D11) | ×1 | 90 | 4 |
| Concurrent Use of Opioids and Benzodiazepines (COB) (D12) | ×1 | 7 | 5 |
| Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACH) (D13) | ×1 | 8 | 3 |
Where H9231 has members
Tennessee (8,040)
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Other Devoted Health, Inc. contracts
H0413 · Devoted Health · not ratedH1290 · Devoted Health · 4.5 starsH1390 · Devoted Health · not ratedH2041 · Devoted Health · 4.0 starsH2526 · Devoted Health · 4.5 starsH2686 · Devoted Health · 3.0 starsH2697 · Devoted Health · 4.0 starsH2845 · Devoted Health · not ratedH2923 · Devoted Health · 3.0 starsH3041 · Devoted Health · 4.5 starsH3080 · Devoted Health · 3.5 starsH3515 · Devoted Health · not ratedH4030 · Devoted Health · not ratedH4348 · Devoted Health · not ratedH4473 · Devoted Health · not ratedH4808 · Devoted Health · 3.0 starsH5177 · Devoted Health · not ratedH5299 · Devoted Health · 4.5 starsH5334 · Devoted Health · not ratedH5397 · Devoted Health · not ratedH5453 · Devoted Health · 4.0 starsH5718 · Devoted Health · 4.0 starsH6018 · Devoted Health · 3.0 starsH6545 · Devoted Health · 4.5 starsH6586 · Devoted Health · 3.5 starsH6813 · Devoted Health · 3.5 starsH6852 · Devoted Health · 3.5 starsH6994 · Devoted Health · not ratedH7028 · Devoted Health · 4.5 starsH7147 · Devoted Health · 4.0 stars
Sources: CMS 2027 and 2026 Star Ratings data tables (CMS Part C and D performance data); CMS monthly enrollment by contract and county (October 2026). Sourced: CMS marks figures taken from CMS. Calculated marks figures Carelytics added up or compared. Built 2026-10-25.