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H9700 · Devoted Health (DEVOTED HEALTH PLAN OF NORTH CAROLINA INC): 2027 Star Rating
H9700 (Devoted Health, DEVOTED HEALTH PLAN OF NORTH CAROLINA INC) earned 4.0 stars in the 2027 Medicare Advantage Star Ratings. Parent company: Devoted Health, Inc. Plan type: Local CCP.
2027 overall CMS
4.0
Part C 4.5 · Part D 3.5
2026 overall CMS
–
Part C – · Part D –
Change Calc
–
2027 vs 2026
Members Calc
21,151
CMS county files, October 2026
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What stands out for H9700
- Most of its members are in North Carolina (21,151, 1.7% of Medicare Advantage members in CMS county files there). Calc
- Of the 29 rated contracts with members in North Carolina, 9 have a higher 2027 rating and 8 have the same rating. Calc
- Largest other contract in North Carolina: H5253 · UnitedHealthcare, 4.0 stars, 339,179 members. Calc
- At 4.0 stars it is at or above the 4-star line that sets 2028 quality bonus payments. CMS rule
- 9 of its 31 rated measures are at 5 stars; 7 are at 1 or 2 stars. Calc
- Its Part D rating (3.5) is lower than its Part C rating (4.5). CMS
Weakest high-weight measures
Measures with weight 2 or more and the lowest stars. These move the overall rating most.
- Medication Adherence for Diabetes Medications (D08, weight ×3): 2 stars, score 88
- Complaints about the Health Plan (C27, weight ×2): 2 stars, score 0.87
- Members Choosing to Leave the Plan (C28, weight ×2): 2 stars, score 37
- Complaints about the Drug Plan (D02, weight ×2): 2 stars, score 0.87
- Members Choosing to Leave the Plan (D03, weight ×2): 2 stars, score 37
All 2027 measure scores Sourced: CMS
| Measure | Weight | Score | Stars |
|---|---|---|---|
| Colorectal Cancer Screening (C02) | ×1 | 77 | 4 |
| Annual Flu Vaccine (C03) | ×1 | 56 | 2 |
| Diabetes Care - Eye Exam (C11) | ×1 | 74 | 3 |
| Diabetes Care - Blood Sugar Controlled (C12) | ×3 | 92 | 5 |
| Kidney Health Evaluation for Patients with Diabetes (C13) | ×1 | 83 | 5 |
| Controlling High Blood Pressure (C14) | ×3 | 86 | 4 |
| Transitions of Care (C19) | ×1 | 83 | 5 |
| Follow-up after Emergency Department Visit for People with Multiple High-Risk Chronic Conditions (C20) | ×1 | 75 | 4 |
| Getting Needed Care (C21) | ×2 | 84 | 4 |
| Getting Appointments and Care Quickly (C22) | ×2 | 84 | 4 |
| Customer Service (C23) | ×2 | 93 | 5 |
| Rating of Health Care Quality (C24) | ×2 | 88 | 4 |
| Rating of Health Plan (C25) | ×2 | 90 | 5 |
| Care Coordination (C26) | ×2 | 88 | 4 |
| Complaints about the Health Plan (C27) | ×2 | 0.87 | 2 |
| Members Choosing to Leave the Plan (C28) | ×2 | 37 | 2 |
| Plan Makes Timely Decisions about Appeals (C30) | ×2 | 100 | 5 |
| Reviewing Appeals Decisions (C31) | ×2 | 96 | 3 |
| Call Center - Foreign Language Interpreter and TTY Availability (C32) | ×2 | 100 | 5 |
| Call Center - Foreign Language Interpreter and TTY Availability (D01) | ×2 | 100 | 5 |
| Complaints about the Drug Plan (D02) | ×2 | 0.87 | 2 |
| Members Choosing to Leave the Plan (D03) | ×2 | 37 | 2 |
| Rating of Drug Plan (D05) | ×2 | 90 | 5 |
| Getting Needed Prescription Drugs (D06) | ×2 | 89 | 3 |
| MPF Price Accuracy (D07) | ×1 | 99 | 4 |
| Medication Adherence for Diabetes Medications (D08) | ×3 | 88 | 2 |
| Medication Adherence for Hypertension (RAS antagonists) (D09) | ×3 | 91 | 4 |
| Medication Adherence for Cholesterol (Statins) (D10) | ×3 | 90 | 4 |
| Statin Use in Persons with Diabetes (SUPD) (D11) | ×1 | 92 | 4 |
| Concurrent Use of Opioids and Benzodiazepines (COB) (D12) | ×1 | 17 | 2 |
| Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACH) (D13) | ×1 | 9 | 3 |
Where H9700 has members
North Carolina (21,151)
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Other Devoted Health, Inc. contracts
H0413 · Devoted Health · not ratedH1290 · Devoted Health · 4.5 starsH1390 · Devoted Health · not ratedH2041 · Devoted Health · 4.0 starsH2526 · Devoted Health · 4.5 starsH2686 · Devoted Health · 3.0 starsH2697 · Devoted Health · 4.0 starsH2845 · Devoted Health · not ratedH2923 · Devoted Health · 3.0 starsH3041 · Devoted Health · 4.5 starsH3080 · Devoted Health · 3.5 starsH3515 · Devoted Health · not ratedH4030 · Devoted Health · not ratedH4348 · Devoted Health · not ratedH4473 · Devoted Health · not ratedH4808 · Devoted Health · 3.0 starsH5177 · Devoted Health · not ratedH5299 · Devoted Health · 4.5 starsH5334 · Devoted Health · not ratedH5397 · Devoted Health · not ratedH5453 · Devoted Health · 4.0 starsH5718 · Devoted Health · 4.0 starsH6018 · Devoted Health · 3.0 starsH6545 · Devoted Health · 4.5 starsH6586 · Devoted Health · 3.5 starsH6813 · Devoted Health · 3.5 starsH6852 · Devoted Health · 3.5 starsH6994 · Devoted Health · not ratedH7028 · Devoted Health · 4.5 starsH7147 · Devoted Health · 4.0 stars
Sources: CMS 2027 and 2026 Star Ratings data tables (CMS Part C and D performance data); CMS monthly enrollment by contract and county (October 2026). Sourced: CMS marks figures taken from CMS. Calculated marks figures Carelytics added up or compared. Built 2026-10-25.