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H9986 · Florida Complete Care (HPMP OF FLORIDA, INC.): 2027 Star Rating
H9986 (Florida Complete Care, HPMP OF FLORIDA, INC.) earned 3.0 stars in the 2027 Medicare Advantage Star Ratings, the same as in 2026. Parent company: Independent Living Systems, LLC. Plan type: Local CCP · offers special needs plans.
2027 overall CMS
3.0
Part C 2.5 · Part D 4.0
2026 overall CMS
3.0
Part C 2.5 · Part D 4.5
Change Calc
Same
2027 vs 2026
Members Calc
1,186
CMS county files, October 2026
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What stands out for H9986
- Most of its members are in Florida (1,186, 0.0% of Medicare Advantage members in CMS county files there). Calc
- Of the 36 rated contracts with members in Florida, 32 have a higher 2027 rating and 2 have the same rating. Calc
- Largest other contract in Florida: H1036 · Humana, 4.5 stars, 541,186 members. Calc
- At 3.0 stars it is below the 4-star line that sets 2028 quality bonus payments. CMS rule
- 7 of its 27 rated measures are at 5 stars; 11 are at 1 or 2 stars. Calc
- Its Part C rating (2.5) is lower than its Part D rating (4.0). CMS
Weakest high-weight measures
Measures with weight 2 or more and the lowest stars. These move the overall rating most.
- Diabetes Care - Blood Sugar Controlled (C12, weight ×3): 1 star, score 26
- Plan All-Cause Readmissions (C17, weight ×3): 1 star, score 16
- Controlling High Blood Pressure (C14, weight ×3): 2 stars, score 75
- Reviewing Appeals Decisions (C31, weight ×2): 2 stars, score 89
- Drug Plan Quality Improvement (D04, weight ×5): 3 stars
All 2027 measure scores Sourced: CMS
| Measure | Weight | Score | Stars |
|---|---|---|---|
| Colorectal Cancer Screening (C02) | ×1 | 7 | 1 |
| Special Needs Plan (SNP) Care Management (C07) | ×1 | 96 | 5 |
| Care for Older Adults - Medication Review (C08) | ×1 | 82 | 2 |
| Care for Older Adults - Functional Status Assessment (C09) | ×1 | 83 | 3 |
| Diabetes Care - Eye Exam (C11) | ×1 | 34 | 1 |
| Diabetes Care - Blood Sugar Controlled (C12) | ×3 | 26 | 1 |
| Kidney Health Evaluation for Patients with Diabetes (C13) | ×1 | 18 | 1 |
| Controlling High Blood Pressure (C14) | ×3 | 75 | 2 |
| Plan All-Cause Readmissions (C17) | ×3 | 16 | 1 |
| Transitions of Care (C19) | ×1 | 32 | 1 |
| Follow-up after Emergency Department Visit for People with Multiple High-Risk Chronic Conditions (C20) | ×1 | 70 | 3 |
| Complaints about the Health Plan (C27) | ×2 | 0.14 | 5 |
| Members Choosing to Leave the Plan (C28) | ×2 | 26 | 3 |
| Plan Makes Timely Decisions about Appeals (C30) | ×2 | 99 | 4 |
| Reviewing Appeals Decisions (C31) | ×2 | 89 | 2 |
| Call Center - Foreign Language Interpreter and TTY Availability (C32) | ×2 | 95 | 3 |
| Call Center - Foreign Language Interpreter and TTY Availability (D01) | ×2 | 94 | 3 |
| Complaints about the Drug Plan (D02) | ×2 | 0.14 | 5 |
| Members Choosing to Leave the Plan (D03) | ×2 | 26 | 3 |
| Drug Plan Quality Improvement (D04) | ×5 | – | 3 |
| MPF Price Accuracy (D07) | ×1 | 99 | 4 |
| Medication Adherence for Diabetes Medications (D08) | ×3 | 96 | 5 |
| Medication Adherence for Hypertension (RAS antagonists) (D09) | ×3 | 95 | 5 |
| Medication Adherence for Cholesterol (Statins) (D10) | ×3 | 95 | 5 |
| Statin Use in Persons with Diabetes (SUPD) (D11) | ×1 | 95 | 5 |
| Concurrent Use of Opioids and Benzodiazepines (COB) (D12) | ×1 | 45 | 1 |
| Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACH) (D13) | ×1 | 21 | 1 |
Where H9986 has members
Florida (1,186)
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Sources: CMS 2027 and 2026 Star Ratings data tables (CMS Part C and D performance data); CMS monthly enrollment by contract and county (October 2026). Sourced: CMS marks figures taken from CMS. Calculated marks figures Carelytics added up or compared. Built 2026-10-25.
